Shipping Policy

WHERE DO WE DELIVER?

We provide Shipping All Over The United States

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HOW MUCH DOES SHIPPING COST?

We offer Free Standard Shipping on all orders.

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DELIVERY TERMS?

We use FedEx, 4PX, USPS & UPS to deliver the product.

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HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

On average, merchandise is produced and shipped from our facility

Handling time: 1 day (Monday–Friday)

Transit time: 1-3 days. (Monday – Friday)

Order cut-off time: 12:00 AM CST (Central Standard Time) UTC/GMT -6 hours

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CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

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How do I check the status of my order?

When your order has shipped, you will receive an email notification from us that will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 20 days of receiving your shipping confirmation email, please contact us at support@equipesempire.com with your name and order number, and we will look into it for you.

To track your order, please visit Order Status

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Refunds, returns, and exchanges

We gladly accept returns within 30 days of delivery. If your order arrives damaged, email us at support@equipesempire.com with your order number and a photo of the item’s condition. We handle such cases individually and will do our best to resolve the issue to your satisfaction.

Check out our detailed Return Policy for more information.

If you have any more questions, please contact us:

📞 Phone: +1 (208) 216-8458
📧 Email: support@equipesempire.com
📍 Address: 115 2nd St, Ashton, ID 83420, United States